Free browser-based online office suite | Help |  Press | FAQ  
 

This website, gOFFICE.com, gives you about 1,000 document text samples you can use on this site to write more effectively. To use this text, block it with your mouse, copy it to the clipboard (Ctrl-C on Windows) and click the Word Processor tab above. Then click in the word processor window and paste your text (Ctrl-V on Windows).

Google
 
Web goffice.com

 

Business - Sales

Advice and apology for unexpected delay in shipment (#197)

Announcement of catalog price reductions (#201)

Receipt of order acknowledgement (#182)

Letter Canceling Unfilled Order (#295)

Late Return Authorization (#296)

Lapsed Subscription Renewal Letter (#298)

Announcement of cancellation of free delivery (#203)

Announcement of new area representative visit (#204)

Announcement of a new employee and a new discount (#205)

Announcement of a new shipment (#206)

Order delay notice to customer (#187) 

Receipt of goods acknowledgement (#180)

Good customer conversion of account to COD (#308)

Firm letter on past due account (#316)

Invitation to Demo New Product Line (#300) 

Grant of Request for extension of time (#306)

Letter Notice of Rescission (#292) 

Fourth overdue payment reminder (#311)

Announcement of special discount offer (#210)

Announcement of increased credit limit (#226)

Order cancelled - refund is on its way (#185)

Change of meeting date (#186)

Notice of going out of business sale (#196)

 

 

Advice and apology for unexpected delay in shipment (#197)

 

Re: Purchase order #_____

 

Dear _____,

 

This is to inform you that we are unable to make delivery on the above referenced purchase order on the date originally planned. We should have our merchandise ready to ship within 10 days of the original delivery date and we hope that you can hold off until that time. We did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. We can assure you, however, that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.

 

Please accept our apology for this delay and thank you for your understanding.

 

Sincerely,

 

 

Announcement of catalog price reductions (#201) Go To Top Of Page

 

Dear _____,

 

This is my favorite kind of letter. How many letters have I had to write over the years advising you of a price increase? Why, you ask, am I so happy? Read on.

 

This is to advise you that, for a limited period of time, we are reducing prices on certain items in our catalog. Take a moment to review the enclosed catalog. I have circled in red ink the items that are temporarily reduced. What an opportunity!

 

Please take advantage of these prices. If you wish to order large quantities, or stagger shipments, give me a call and we will try to work out mutually acceptable terms and conditions.

 

In any event, get your order in, as these prices are only in effect until [date].

 

I do enjoy writing this type of letter. Thank you in advance for your order.

 

Take care,

 

 

Receipt of order acknowledgement (#182) Go To Top Of Page

 

To: [Customer]

 

We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance of said order subject only to the following exceptions:

[Describe exceptions, if any]

 

On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice.

 

Thank you for your patronage.

 

Very truly,

 

Letter Canceling Unfilled Order (#295) Go To Top Of Page

 

Dear,

 

Our customer has informed us that she can wait no longer for the merchandise we ordered from you on [date].

 

We are therefore canceling our purchase order [order number], which was contingent on delivery prior to [date].

 

Under the circumstances, we are certain that you will understand the necessity of our canceling this order.

 

Thank you for your attention.

 

 

Late Return Authorization (#296) Go To Top Of Page

 

Dear,

 

This is to acknowledge your letter of [date], in which you informed us that the merchandise delivered to you on [date] was defective.

 

If you will read our terms and conditions for sale, you will note that our policy provides our customers with [time] to inspect and either accept or reject our merchandise in regards to defects, inasmuch as we feel this affords our customers an adequate period of time to be assured that the merchandise is free from defects. Since this is the first time you have made this request of us, we will accept the return of the merchandise and issue a credit to your account in the amount of $[amount]. Please [instructions for return of merchandise].

 

We are sorry that you experienced a problem with our product and appreciate having your firm as one of our valued customers.

 

 

Lapsed Subscription Renewal Letter (#298)

 

Dear,

 

Having had the pleasure of mailing you [name of magazine] every month for the past three years, we were wondering if perhaps you haven't realized that your subscription ran out in [month].

 

We mailed you our [month] issue and have not yet removed your name from our subscriber's list inasmuch as we felt that you may be unaware that it is time for your renewal.

 

We have enclosed our renewal subscription card for you which provides for 12 issues of [name of magazine] at the low price of $[amount] per issue, or $[amount] less than the newsstand price.  As you can see, this represents a substantial savings.

 

We are looking forward to hearing from you soon.

 

 

Announcement of cancellation of free delivery (#203) Go To Top Of Page

 

Dear _____,

 

There has been a change in our delivery service policy which we would like to bring to your attention.

 

We have always provided free delivery for any orders placed, regardless of the size of the order. Due to the increase in the price of fuel, we must now limit this free delivery service to any orders over $[amount], not including the purchase of _____. We regret the necessity of imposing this restriction.

 

We wish to take this opportunity to thank you for being one of our most valued customers.

 

Sincerely,

 

 

Announcement of new area representative visit (#204) Go To Top Of Page

 

Dear _____,

 

We have assigned [name of representative] as our new representative for your area. [First name of representative] has been with our firm for quite some time and is extremely experienced in all aspects of our production.

 

[Name of representative] will be coming to [name of city] on [date] and would like to visit with you at [time] if that doesn't conflict with your schedule. Please let us know if this is alright with you.

 

Thank you,

 

 

Announcement of a new employee and a new discount (#205) Go To Top Of Page

 

Dear _____,

 

It is with great pleasure that we have recently welcomed [Name of new hire] to our beauty salon. [Name of new hire] was previously with [Name of previous salon] in [City] and we feel privileged that he has chosen to work with [Name of shop].

 

We would like to take this opportunity to inform you of another change that has taken place in our salon. Now, if you make an appointment to have more than one treatment done on the same day, we are offering a discount. For example, if you are having your hair done and also having us apply sculptured nails, the cost for your nail application will be [$25.00] instead of [$30.00]. The discount for a manicure or pedicure is [$2.00] off our regular price.

 

We felt you would want to hear about this and hope to see you in the near future.

 

Thank you for your continued patronage,

 

Sincerely,

 

 

Announcement of a new shipment (#206) Go To Top Of Page

 

Dear _____,

 

Our new shipment from England has been unloaded, delivered, dusted, and is now ready for your review. We really found some marvelous pieces and when I tell you that our container was jammed full, believe me, it was full.

 

We welcome you to stop by, browse, buy if you like and join us in a cup of espresso. We know you won't be sorry.

 

See you soon.

 

 

Order delay notice to customer (#187) Go To Top Of Page

 

Dear _____,

 

Thank you for your order. At this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers.

 

We will hold your order for arrival of the merchandise, and ship shortly thereafter. Unfortunately, we cannot provide you with a specific shipping date at this time.

 

Thank you for your anticipated patience in this matter.

 

Sincerely,

 

 

Receipt of goods acknowledgement (#180) Go To Top Of Page

 

To Whom It May Concern:

 

The undersigned hereby acknowledges receipt and delivery of the goods described on the annexed list or invoice and further acknowledges that said goods have been inspected and are without defect.

 

Signed under seal this ___ day of ____, 20___.

 

 

Good customer conversion of account to COD (#308) Go To Top Of Page

 

Dear,

This is to acknowledge our telephone conversation regarding the past due balance on your account.

 

Perhaps your remittance to clear this amount has been mailed, and if so, please accept our thanks. However, if it has not yet been sent, we hope a check can be put in the mail in another day or two to bring your account up to date.  All merchandise orders are currently being referred to us.  Your check to clear this past due balance must be received before future shipments can be made.

 

We are sorry to see that your account once again carries a past due balance. When I met with you recently, I stated that we were willing to continue our extension of credit at the present level with the understanding that your account be maintained on a current basis.

 

Unfortunately, this is not the case at this time, so it will be necessary for us to review the current credit arrangements on your account.  However, we will not be in a position to extend any credit until the past due charges on your account have been cleared. Once these charges have been cleared from your account, we will review the credit arrangements that we currently have on your account.  If these past due charges are not cleared within the next few days, we may have no other alternative but to withdraw our extension of credit on your account entirely.

 

Your cooperation and prompt attention to this matter will be greatly appreciated. If you have any questions regarding your account, please do not hesitate to call me.

 

Sincerely,

 

 

Firm letter on past due account (#316) Go To Top Of Page

 

Dear,

 

On [date] we called your attention to your account balance in the amount of $[___].

 

According to our records we have not received either a reply to our letter or a remittance to clear this account.

 

We extended credit to you on your account in good faith and expected payment under our normal thirty day terms which we feel are most reasonable.

 

So that no further action on our part will be necessary, we shall expect a remittance by return mail or the courtesy of a reply to our letter as to why payment is being withheld.

 

Thank you for your attention to this request.

 

 

Invitation to Demo New Product Line (#300) Go To Top Of Page

 

Gentlepersons:

 

It is our great pleasure to inform you that our new product line is ready for your inspection.

 

We believe that you will be delightfully surprised to see some of our latest innovations in both concept and design and invite you to call for an appointment to visit our display room.  [Name of individual] will be happy to arrange a demonstration time for you at your convenience.

 

We will look forward to seeing you soon.

 

 

Grant of Request for extension of time (#306) Go To Top Of Page

 

Dear,

 

Thank you for your letter of [date] in which you explained the circumstances behind your request for an extension of time to remit your payment on invoice #[number].

 

We do appreciate your straightforwardness and have noted on your account that your payment will be made on [date].

 

You have been a loyal customer of ours for quite some time and if this gesture on our part helps to ease your current situation, we are pleased to be of assistance.

 

Please call if you have questions or concerns.

 

 

Letter Notice of Rescission (#292) Go To Top Of Page

 

Gentlepersons:

 

I hereby rescind my agreement to purchase [item(s)] under the agreement entered between [company] and myself on [date].

 

This rescission notice is being mailed to you within the [cite law and time frame] provided for under Federal Law.

 

 

Fourth overdue payment reminder (#311) Go To Top Of Page

 

Dear,

 

Would you believe that we simply detest writing letters such as this one? We know that you certainly can't enjoy hearing from us under these circumstances.

 

I am, of course, referring to the fact that your account has fallen very far behind.

 

We want you to remain a customer of ours, to continue to buy our merchandise, and to know when we are planning an outstanding sale.

 

What do you say? Can we hear from you today?

 

We are so anxious that we even placed a stamp on the envelope for your remittance.

 

If you are unable to send us the payment, please give mea call at the above telephone number.

 

Thank you.

 

 

Announcement of special discount offer (#210) Go To Top Of Page

 

Dear _____,

 

This is to announce our [10%] special discount Offer that we are making on all orders for the following items for the month of [Month] only:

[Describe features of offer]

 

This [10%] discount is available on any order set for delivery from [Date] through [Date], and is our way of saying thank you for being such a valued customer.

 

We hope you will take advantage of this offer we look forward to having the opportunity to serve you.

 

Sincerely,

 

 

Announcement of increased credit limit (#226) Go To Top Of Page

 

Dear _____,

 

After careful review of your account, it pleases us to inform you that we have increased your credit limit as follows:

[Describe action taken]

 

Furthermore, this change in account status qualifies you for use of our installment account. Should you require additional information about this new account, please see one of our credit representatives the next time you are here for a visit.

 

You are a valued customer, and as such, you will be advised of our special customer sales, which we have from time to time. We appreciate your continued patronage, and look forward to being able to assist you in the near future.

 

Sincerely,

 

 

Order cancelled - refund is on its way (#185) Go To Top Of Page

 

Dear _____:

 

We have received your letter acknowledging receipt of the items we mailed to you and asking us to cancel shipment of your order for those items which are back-ordered.

 

We will be issuing you a refund as soon as we have completed the necessary paperwork for your account.

 

We would like to take this opportunity to thank you for shopping at [firm name]. Our new [specify] catalog should be arriving at your home shortly, and we believe you will be pleased by some of the beautiful choices our buyers have made this season.

 

Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.

 

Sincerely,

 

 

Change of meeting date (#186) Go To Top Of Page

 

Dear _____,

 

At your request, we have changed your meeting with [name of individual] to [time], on [date].

 

We are pleased to be able to accommodate your change in schedule, and [name of individual] will be looking forward to meeting with you on [date].

 

Sincerely,

 

 

Notice of going out of business sale (#196) Go To Top Of Page

 

Dear _____,

 

It is true; we are going out of business!

 

My wife and I have decided that now that our children are grown, we are going to do some of things we could only dream about for so many years.

 

So, starting on [date], everything in our store which includes our merchandise, our racks, our fixtures, our showcases and even our delivery truck will be up for sale at exceptional prices.

 

As a good and valuable customer of ours, we thought you would be interested in this advance notice that we are sending out today.

 

We will look forward to seeing you on the [date].

 

Sincerely,

 

 Go To Top Of Page